Computer Services
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RSS FEED IDEMS: Computer Services
- PC resolution through remote access
we love problem solving, learning, and applying that knowledge to efficiently fix and repair PC, network, programming, database, website and other tech support issues - daily.
We have seen that with the rise of technology, a strange thing has happened. It seems that the technology that makes us more productive should allow us to work less. However, it seems that we work even more now than we used to. What does this mean?
People have less free time than before As part of this group, We know that we all want to be able to use the valuable limited amount of time we have efficiently. That is why people are personally doing less of the time consuming, laborious tasks that they used to do themselves. Many, if not most, people are having their oil changed, grass cut, cars worked on, and PCs repaired by hired help. Does this mean that these people couldn't do these things on their own? No, it means that they realize that the time and effort required to do these things on their own takes away from their valuable time and quality of life.
Onsite tech support and remote tech support services we provide actually help these clients be more productive and lower their stress. Even we will admit that having a non-functioning or even misbehaving PC can cause a lot of stress. People need to be able to have their PCs, the equivalent of the modern day hammer, to work properly. Please let us help you with whatever technology problem or project you are needing assistance with. It is our pleasure to help and we have been doing so for over 25 years in the PC industry. We have the tools, training and experience to fix your problem ASAP.
Mon, 29 Oct 2007 02:13:01 GMT - Remote Tech Support
Today, multiple ways of logging into remote computers and controlling them from afar. They include:
- Remote Desktop (built into many versions of Windows)
- Virtual Network Computing
- Third Party Services
Now, the first two are perfectly viable and can be done for free. However, you may run into some more complexities with these options. If you are trying to connect to a computer which is behind a network firewall, you may not be able to get past the firewall without some router configuration. Usually, this involves opening up certain ports on our router Also, neither VNC or Remote Desktop are secure connections. While both can easily be protected with a password, a may be able to get through and gain access to the machine.
I highly prefer using a third-party service. The good news is that it doesn’t have to cost you anything offers it for free.
Using VNC Instead
If you just refuse to use a convenient service, then you can give VNC a try. VNC will involve installing a server to their computer and a client to your’s. I prefer TightVNC. It is open source and free. Just install TightVNC to both your computer and their’s. Make sure to specify their’s as a server and your’s as the client. Then, you will need to configure their router to allow the VNC ports through the firewall. Lastly, you will need to look up their IP address so that you can connect to the IP address directly using yout TightVNC client.
Fri, 26 Oct 2007 07:44:53 GMT
